Frequently Asked Questions
Frequently Asked Questions
Find answers to the most common questions about our gaming accessories and services at HEROESPCSTORE.
What products does HEROESPCSTORE sell?
We specialize in high-performance gaming accessories, including gaming mice, mechanical keyboards, gamepads, and precision mouse pads, designed for both casual and professional gamers.
Do you offer nationwide shipping in India?
Yes, we provide fast and reliable shipping across India. Orders are processed quickly to ensure you receive your gaming gear without delays.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order directly from the "Orders" section in your account.
What payment methods do you accept?
We accept multiple payment options, including credit/debit cards, UPI, net banking, and digital wallets like Paytm, Google Pay, and PhonePe.
Do you offer returns or exchanges?
Yes, we have a hassle-free return and exchange policy. If your product is defective or not as expected, you can initiate a return within 7 days of delivery.
Are HEROESPCSTORE products covered by warranty?
Yes, all our gaming accessories come with a manufacturer warranty. Warranty details are mentioned on the product page and in your purchase invoice.
Do you offer discounts or loyalty rewards?
We frequently run special discounts and offer loyalty rewards to returning customers. Subscribe to our newsletter to stay updated on exclusive deals.
How can I contact customer support?
You can reach our support team via email at support@heroespcstore.in or call our helpline during business hours for assistance with your orders and queries.